Thus keeping under serious consideration that something unexpected can anytime occur we hereby declare our policy on cancelling reservation . 

 

If you ever wish to cancel your reservation, please contact us at kathfot@otenet.gr or just call us. 

 

- There is no charge at all for cancellation regarding a time period of 21 days before the reserved arrival date.

- The security deposit is refunded, excluding bank or postal expenses if any.

 

In case of cancelation within less than 21 days before the declared date of arrival, guests will be charged with 50% of the total cost.

 

- Please, take serious note that it is not possible to postpone the date of your arrival, for any reason or case you do not show up on time, as agreed.There is always though the possibility on transferring the dates of arrival /departure on request and depending on availability.

 

- In case of earlier departure from the declared date of departure ,you will be charged 50% of the total amount of the remain stay.

 

- In order to reconfirm your reservation a 50% of the total cost as an advance of the whole stay will be kindly asked from you to be deposit in a Bank account or PayPal account and cant be less than 2 (nights).

 

- Prices include VAT & Municipality Tax .

 

Our prices do not include the residence tax! The additional charges paid by the customer directly to the hotel / rooms to be rented at the end of the stay are:
1-2 star hotels: 0.5 €, Hotels 3 *(stars): 1.50 €, Hotels 4 *(stars): 3 €, Hotels 5 *(stars): 4 € and for Furnished rooms - apartments: 0.5 € /per day/per room regardless of the Key Class.
the residence tax per daily use of each room is defined by Articles 53 N.4389 / 2016 and 72 N.4472 / 2017. "

 

- Regarding the apartments, our policy for environmental reverence is to change linen & towels every 3 days (thus, there is the possibility for a frequent renewal if requested or needed).

 

- Additional bed (of an expandable metal kind) can be arranged in most apartments, upon request with a surcharge of 20%.

 

- Check in time on arrival: 14:00 pm (In case you arrive earlier and your room isn`t ready yet we can take care for your luggage.)

 

- check out time at departure: 12 at noon.

 

- The arrival day is considered complete regardless of the arrival time. If any stay is extended after 12:00 untill 18:00p.m, you will be charged a 50% of the day price while the whole day price will be paid if the stay is prolonged after 18:00.